From carson@siggraph.org Wed Apr 16 20:46:09 1997 Received: from siggraph.cgrg.ohio-state.edu (siggraph.cgrg.ohio-state.edu [128.146.18.100]) by dkuug.dk (8.6.12/8.6.12) with ESMTP id UAA14585 for ; Wed, 16 Apr 1997 20:45:59 +0200 Received: from study (carson@siggraph.org) by siggraph.cgrg.ohio-state.edu (8.8.5/941010.52) with SMTP id OAA09804 for ; Wed, 16 Apr 1997 14:45:51 -0400 (EDT) Message-Id: <3.0.32.19970416124455.006cfcd8@siggraph.cgrg.ohio-state.edu> X-Sender: carson@siggraph.cgrg.ohio-state.edu X-Mailer: Windows Eudora Pro Version 3.0 (32) Date: Wed, 16 Apr 1997 12:47:11 -0600 To: SC24@dkuug.dk From: Steve Carson Subject: Text only JTC 1 N 4626 - ELECTRONIC COMMERCE FOR A PILOT PROJECT Mime-Version: 1.0 Content-Type: text/plain; charset="iso-8859-1" Content-Transfer-Encoding: quoted-printable (This document was circulated in three parts.) (J1N46261) - - - JTC 1 N 4626 RATIONALE FOR CREATING BUSINESS TEAMS AND USING ELECTRONIC COMMERCE FOR A PILOT PROJECT Supplementary information to be used with the Letter Ballot on Terms of Reference for Business Teams. The Business Team is one of the re-engineering initiatives being taken within JTC 1 to provide better service to our standards users while preserving the consensus standards process. Fast paced technology requires new means of addressing standards needs in a complete and consistent manner for specific application areas. Business Teams which can quickly be assembled and disbanded can fill this need. A Business Team is composed of individuals who understand the business processes for a particular industry segment. JTC 1 will give the team its terms of reference to ensure that all important issues are unambiguously addressed. Elements such as priorities, time scales and objectives need to be covered. Working mostly by electronic means, the Business Team will establish a users context and identify a set of specifications for the standards required. A statement of these requirements will be provided to JTC 1. The business team will not write standards and will be disbanded when its task is completed. The Business Team Leader will be responsible for ensuring that the team targets are met and that the outputs (including any new work proposals) go to JTC 1 or elsewhere for the necessary standards work to start. Where standards work is identified as not within the scope of JTC 1, it is passed, using appropriate procedures, to other standards creation organisations or consortia. Conducting a pilot project offers an opportunity for JTC 1 to validate the Business Team concept and gain feedback on important re-engineering aspects such as: - How the standards development process interacts with the business team (particularly the efficiency of the transition from business team to project drafting) - How to define and measure milestones - Whether there is a need for a detailed process description - How effective is the this process for identifying and creating new standards. As this is a new approach for JTC 1, it is the intention to conduct a pilot using electronic commerce as the target. Electronic commerce was selected for the following reasons: Market place interest has been identified by many bodies There is good marketplace potential for JTC 1 JTC 1 standards are clearly applicable This work is timely and there is a window of opportunity A unified approach is needed Thus there is an opportunity for JTC 1 to demonstrate the advantages of this new approach to standardization whilst meeting its international responsibilities in the face of multiple, possibly incompatible solutions. The Business Team approach will enable JTC 1 to use its resources efficiently and to react in a timely manner to changing business needs. (J1N46262) - - - Business Team O The task of JTC 1 is the timely development of market-oriented standards. Market=96orientation is given=20 by key business areas. Analysis of such areas shows they are built of components from a broad range of=20 technologies across JTC 1 and outside of its domain. Therefore a new instrument is needed in JTC 1 to deal with inter-disciplinary aspects of key business=20 areas, bringing all relevant players together. O A primary role of the Business Team is to facilitate communication and interactions between interested =20 parties in a particular application area, in order to assess the standardization needs for a specific =20 business sector. O Business Teams will engage Business, Consumer, Government and other interests as well as traditional =20 standardization resources to: =B7 review business needs =B7 analyze these needs =B7 determine standardization requirements =B7 encourage commitment for standards creation for standards development in a given business application=20 O The Business Team is geared to a short term life span (6-8 months), driven by quick response and action =20 to meet the market window, with the minimum of bureaucracy but with sufficient control. =20 O Problems to be solved by the Business Team, may be proposed by sources either inside or outside of=20 JTC 1. O A principle motivator for meeting commitments related to standards creation, will be the desire of =20 participants to satisfy business requirements and market needs, identified by the Business Team. =20 BENEFITS TO BUSINESS TEAM PARTICIPANTS=20 "What=92s in it for me?" Low investment, high gain =B7 Business:=20 - Solve common business problem - Agree direction, agree pace =B7 Users (Public/Private): - Are able to participate when the direction is set - Can be heard in a non technical forum =B7 Consortia: - Gain commitment to their organisation by working with JTC 1 - Gain recognition of their standards in a wider audience - Gain new products =B7 JTC 1: - Increases its profile=20 - as standard developer - with WTO, etc. - Reinforces standards as business enabler - Attracts more participants through success, openness, etc. (J1N46263) - - - Terms of Reference for a Business Team Pilot - Electronic Commerce In general, a business team assures: =B7 greater business relevance of JTC 1's standards =B7 a mechanism for users=92 requirements to make their way into the JTC 1 process directly and quickly =B7 a broad range of resources (including those outside of JTC 1) to bear on the needs of a critical business area, in particular, participation of key players =B7 greater JTC 1 visibility =20 The Electronic Commerce Business Team will assess the electronic commerce sector standardization needs and propose necessary steps to satisfy them through the facilitated communication and interactions between interested parties. It will focus on electronic transactions among individuals, businesses, and governments. The Team will choose, if necessary, to limit its scope in order to meet the pilot timelines.=20 =20 For Electronic Commerce, the Business Team will: =B7 gather the appropriate international resources to populate the Team =B7 define the users=92 context and determine the functionality required to meet their business expectations =B7 consider the impediments to international implementation with a focus on standards needs=20 =B7 identify the standards required to progress the business implementation of electronic commerce=20 =B7 create new work items to be forwarded to JTC 1 for approval, for transmission to an ISO/IEC TC or, if appropriate, advance requirements directly to the appropriate standards creation organization. For the purposes of this experimental activity, the Team Leader will report to JTC 1 on all recommendations emanating from the Team. =20 Possible key players could be: =B7 other ISO TCs =DE ISO TC 68 =DE ISO TC 154 =B7 banking and other financial institutions =B7 credit card providers=20 =B7 mail order and similar businesses =B7 web-based retailers =B7 appropriate government agencies =B7 consortia/fora involved in electronic commerce such as (but not limited= to) =DE W3C =DE E-money Council =DE Cyberpayments Colloquium =DE HLSG =DE CommerceNet =20 Method of Operation: The Business Team will operate with a "Leader" appointed by JTC 1. The Leader's National Body is expected to provide the necessary administrative support. Participation on the team is open to any and all interested persons and organizations, and is explicitly not restricted to NB delegations. The Team Leader shall be totally responsible for the conduct of the pilot operation, including determining how consensus will be developed within the Team, subject to direction, if any, from JTC 1 following his preliminary report to the JTC 1 Plenary of September 1997. The Team is encouraged to conduct its work via electronic means, including email, web or network based discussion groups, and teleconferences, instead of formally scheduled meetings. Electronic distribution of information shall also be available to JTC 1 NBs upon request. =20 Measurable Work Products: =B7 Publication of the description of the users=92 context and the required functionality =B7 Approved New Work Item Proposals =B7 Introduction of fast-track and PAS submissions, in response to identifie= d requirements =B7 Evidence of expanded participation and contributions from outside the traditional JTC 1 community =B7 Generation of positive press coverage, published in both industry and popular media =B7 Self assessment report of the Business Team, including working methods, perceived value to the participants, and the ability to meet the above stated work products =20 Timeframe: JTC 1 must meet very aggressive timeframes if it wishes to play a relevant role in the creation of electronic commerce standards. National, regional, and international trials are occurring. Banks currently move money through payment clearing networks but will require special standards for public networks which will allow electronic payments across national borders.=20 =20 While only the Business Team itself can determine the business constraints, the following timeline is suggested by JTC 1: =B7 April 97 - 60 day JTC 1 letter ballot to establish the Business Team and identify the leadership =B7 July 97 - Pilot approved, resources identified and work program= specified=20 =B7 September 97 - JTC 1 Plenary report out by the Business Team leader on the scope and progress of the work =B7 Not later than Feb 98 - work on the pilot is essentially complete - in particular, NPs are submitted for JTC 1 approval with aggressive milestones for standards completion; applications for Recognition as PAS Submitters are received by JTC 1; existing standards are submitted for fast-track processing; analysis by the Business Team of its perceived value =B7 March 98 - end of Electronic Commerce Business Team=20 =B7 June 98 - closing report to the JTC 1 Plenary on the successes and problems of the pilot. The report should include the degree of impact made on all organizations in implementing the requirements, status of the ongoing standards work, and recommendations for operating a future successful Business Team. --------------------------------------------------------- Steve Carson phone: +1-505-521-7399 GSC Associates Inc. fax: +1-505-521-9321 5272 Redman Road e-mail: carson@siggraph.org Las Cruces, NM 88011 USA ---------------------------------------------------------